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Webinar: The challenges of managing support in multiple countries

Róisín Nash, Customer success expert from XSellco joins us to discuss the challenges of handling queries from multiple marketplaces in different regions around the world and satisfying the modern online buyer who has come to expect around the clock customer support.
  • Manage large volumes of enquiries
  • Speed up response time
  • Meet marketplace SLAs
  • Improve your customer support metrics
  • Avoid miscommunication and dealing with cultural barriers
                         


About XSellco

XSellco builds innovative products that allow eCommerce businesses of all sizes to fulfill their potential. XSellco Fusion is the Customer Support Helpdesk tailored for eCommerce sellers. Fusion speeds up your response time by 46% by centralising multiple marketplaces and channels into one central system. 

www.xsellco.com

 

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