Authorised by the FCA

Bank-beating* exchange rates. No transfer fees.

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Our promise to you

Bank-beating* rates, transfers you can trust and exceptional one-to-one service.

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time

24/7 money exchange

Send money over the phone with your dedicated account manager, online, or with our app.

security

Trusted and secure

We have the highest possible credit rating (level 1) from
Dun & Bradstreet and a five-star rating from our clients.

money

We looked after £10 billion last year

Over 600,000 payments, across 40+ currencies. All handled with care.

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500,000 happy customers

We promise you exceptional service every time.

We do not charge transaction or transfer fees. When you make a currency exchange with us, we will quote an exchange rate which consists of a base or reference rate plus a margin, which is our return. See here for more information.

Please remember that although we don’t charge a transaction fee, your recipient bank may do so.

Authorised by the FCA - We're authorised by the Financial Conduct Authority as an Electronic Money Institution. Our FCA Firm Reference number is 900669.

Five-star rated by our clients

We’ve helped over 500,000 people get bank-beating* exchange rates since 1996 - backed by excellent service.

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Safe and secure.

When you’re moving money abroad, knowing it’s in safe hands is everything.

We’re authorised by local regulators across the world and operate to stringent compliance and security standards. We work with Tier 1 banking partners, and have the highest credit rating from Dun and Bradstreet.

The security of your money is our priority. We safeguard client funds in accordance with FCA E-Money and Payment Services regulations, and have put in place processes to help you protect yourself from fraud. 

We’ve got you covered.

Send money to 120 countries in 40+ currencies.

Frequently asked questions.

You can register for free online in a couple of minutes, or over the phone with one of our team on +44 (0) 20 7847 9400 or email [email protected].

You may be asked to provide proof of identity and/or proof of address documentation when you register, but we’ll store your data securely and never share it with anyone.

Occasionally we may ask for further details, but we'll let you know as soon as possible if that's the case. 

You may be asked to provide proof of identity and/or proof of address documentation when you register, but we’ll store your data securely and never share it with anyone.

Occasionally we may ask for further details, but we'll let you know as soon as possible if that's the case. 

Yes. We’d be happy to hear from you. Call us on +44 (0) 20 7847 9400 or email [email protected].

Whatever works for you – app, online, or talking to one of our experts over the phone. And you can pay for your transfer by bank transfer or debit card. 

The rate you'll typically see when you do a general search is the ‘interbank rate' – the wholesale rate at which banks, and major financial institutions, buy and sell currency. This isn't available to individuals or most companies.

At Currencies Direct, we buy currency in bulk at wholesale prices and pass the savings on to you as customers via competitive exchange rates. The exchange rate we quote to customers consists of a base or reference rate plus a variable margin. We keep the margin – it’s our return for doing the exchange.

The exchange rate changes every few seconds, but once we agree a rate with you that's the rate you'll get. 

We buy currency in bulk at wholesale rates not available to companies or individuals. We add a variable margin, payable by the customer, before selling the currency on at rates that are typically more competitive than the banks. We keep the margin – it’s our return for doing the exchange.

For most transfers there are no fees, however there may be fees applied when using our Batchpay service.

You need an account to use our services. It’s free and only takes a few minutes to set up. Log in to check live exchange rates, set rate alerts, get regular market updates and support from currency experts.

You don’t have to use us to transfer money, but if you ever want to we’ll be ready to help – 24/7.

There are regulations in the UK that help protect your money and keep people, and financial businesses safe from fraud. As part of these requirements, you may be asked to provide documents that prove your identity and/or your address. We store your data securely and we’ll never share it with anyone.

Occasionally we may ask for further details, but we’ll let you know as soon as possible if that’s the case.

Yes, we’ll send you a confirmation email as soon as the currency has been sent.

No. Our contracts are legally binding. Once you’ve confirmed your transfer (by phone, in branch, online or via our app) it can no longer be cancelled.

Take a look at our terms and conditions for more information.

You’ll agree the exchange rate in the app, online, or with your account manager. You’ll be asked to confirm if you’re happy to go ahead with that rate. Once you’ve committed to that rate it is fixed for you, no matter how much the market changes.

Exchange rates fluctuate almost constantly and are affected by many different factors, including the state of the relevant country’s economy (for example how much Government debt it has and the country’s growth forecasts).

Read more FAQs

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© Currencies Direct Ltd, One Canada Square, Canary Wharf, London E14 5AA, United Kingdom. Registered in England & Wales, No.: 03041197. Currencies Direct Ltd is authorised by the Financial Conduct Authority as an Electronic Money Institution under the Electronic Money Regulations 2011. Our FCA Firm Reference number is 900669.

Our EU services are provided by Currencies Direct Spain.

© Currencies Direct Spain, E.D.E., S.L., Avenida del Mediterráneo, 341, Local 3, 04638 Mojácar, Almería, Spain. Registered in the Commercial Registry of Almería under the Spanish tax ID number B04897930. Currencies Direct Spain, E.D.E., S.L. is authorised by the Bank of Spain as an Electronic Money Institution under Law 21/2011 of 26 July and Royal Decree 778/2012 of 4 May. Our registration number with the Bank of Spain is 6716.

* See our website for the latest bank comparison.

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